FAQ

FAQs

YES! Our unconditional guarantee is that you receive the best service ever, or it’s free.

Monday- Sunday 9.00 am – 8.00 pm

You can schedule your appointment by phone, in person or online. Reservations for your appointment are held with a credit card or gift certificate.

We offer complimentary consultations, and can make recommendations to fit your wants and needs. Whether you are looking for a skin care product line to use at home, or have specific needs for a salon or spa treatment, we are always available to answer your questions.

Your service provider will consult with you prior to the service to find out your goals and preferences, and can make recommendations if appropriate. She or he will let you know what to expect, and will find out if you have any special needs or concerns.

During facials, your esthetician will remove your make-up for you. If you are scheduled for a body treatment and would like to remove your makeup beforehand, we will provide you with Aveda make-up removal products. We now carry the Aveda Make-up line and offer a free make-up touch up after any service!

No special clothing is required; come as you are! If you are enjoying several services, you will be provided with a robe and slippers. Towels for the eucalyptus steam shower are available. Your personal comfort is always most important to us!

Children are welcome as long as they are scheduled for services. If not, we ask that you respect the other guests’ peace and quiet by leaving your children at home. This also allows you time for yourself to enjoy your services.

I Am Salon & Day Spa is an adult environment of relaxation and tranquility. Please respect all of our guests’ right to privacy and quiet by turning off cellular phones.